04-11-2018 14:52 - edited 04-11-2018 14:53
Hi, I'm hoping that there's a simple fix....
When using my Ebay or BBC News or BBC radio android apps when connected to my NowTV Wi-Fi network, none of apps display images very quickly if at all... The audio takes ages to load on the BBC radio app...
When I use the apps on 4G or another Wi-Fi network they work absolutely fine...
Thinking I might have made a mistake moving to NowTV!!!!
04-11-2018 21:19
@Anonymous User I'm using Apple and Android, but the problem is only affecting the Android devices....
04-11-2018 21:56
Just out of interest but when did your android phone last do a system update?
04-11-2018 22:04
@Anonymous User wrote:Just out of interest but when did your android phone last do a system update?
28 Oct was the latest update installed.... Although I've just checked it again now and my Samsung A5 is updating, but no new update for my ASUS tablet....
04-11-2018 22:08
My galaxy s9 updated the 30 October which ties in with the issues, just be weary of updating your a5...... not sure if the latest update is the issue ie October security release but possible......
10-01-2019 18:43
Hi Somerset Chris
Did you ever get this sorted?
10-01-2019 18:44
Hi Somerset Chris
Did you ever get this issue resolved?
I've had something similar... extremely frustrating
15-08-2019 13:18
I have the same issue. Very frustrating. Have to turn wifi off on my mobile device everytime I need to use some apps and the turn wifi back on.