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Anonymous User
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Some android apps won't display images or slow to play audio/video when connected to NowTV wifi.

Hi, I'm hoping that there's a simple fix.... 

When using my Ebay or BBC News or BBC radio android apps when connected to my NowTV Wi-Fi network, none of apps display images very quickly if at all... The audio takes ages to load on the BBC radio app... 

When I use the apps on 4G or another Wi-Fi network they work absolutely fine...

Thinking I might have made a mistake moving to NowTV!!!!

16 REPLIES 16
Anonymous User
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@Anonymous User  I'm using Apple and Android, but the problem is only affecting the Android devices....

Anonymous User
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Just out of interest but when did your android phone last do a system update? 

Anonymous User
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@Anonymous User wrote:

Just out of interest but when did your android phone last do a system update? 


28 Oct was the latest update installed.... Although I've just checked it again now and my Samsung A5 is updating, but no new update for my ASUS tablet.... 

 

Anonymous User
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My galaxy s9 updated the 30 October which ties in with the issues, just be weary of updating your a5...... not sure if the latest update is the issue ie October security release but possible...... 

 

Anonymous User
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Hi Somerset Chris

Did you ever get this sorted?

Anonymous User
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Hi Somerset Chris

Did you ever get this issue resolved?

I've had something similar... extremely frustrating

Anonymous User
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I have the same issue. Very frustrating. Have to turn wifi off on my mobile device everytime I need to use some apps and the turn wifi back on.