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Missmase
Advocate

Slow

Hi my broadband is terribly slow, I can’t work like this so how do I up the speed.

2 REPLIES 2
Jayach
Elite 3

Without more information, we can't really make any suggestions.

So what service are you on (brilliant/fab/super) and what speed were you advised you would get when you joined?

Also what speeds are you getting, and how are you testing it, and are you doing so over Wi-Fi or wired?

Maybe take a look at this help page.

https://help.nowtv.com/article/broadband-speeds-explained

gavs82008
Legend 5
Legend 5

@Missmase 

To add another question from @Jayach are you using the NOW router or another one?

FYI that I do not work for NOW, just a NOW customer trying to help