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Jamieb
Advocate

Slow broadband

My broadband is getting slower and slower every day I should get 40 mbps and I’m getting 7mbps 

2 Replies
gavs82008
Legend 5
Legend 5

@Jamieb 

When did you join?

Have you tried setting the router back to factory settings by holding the reset buttons

for 15 seconds?

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Jamieb 

The number for the broadband team in the below link.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help