cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Slow broadband

According to NOWTV technical tests I have a ticketyboo 40mbs service. Why is it so slow then? A check on an independet test suggests my speed is actually 4mbs. Unworkable for a home worker and no-one to talk to get this resolved. I'd like this resolved sooner rather than later. Otherwise this is a breach of contract

2 REPLIES 2
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

According to NOWTV technical tests I have a ticketyboo 40mbs service. Why is it so slow then? A check on an independet test suggests my speed is actually 4mbs. Unworkable for a home worker and no-one to talk to get this resolved. I'd like this resolved sooner rather than later. Otherwise this is a breach of contract


Could be a wireless channel issue and may require a bit of tinkering @Anonymous User Can you give our team a call? You'll find the number via the Broadband Section of your account in the top right hand corner.

Anonymous User
Not applicable

internet very slow