I have now TV broadband with my android phone . I cannot use sky go to watch sky sports I get a message saying to enjoy this service you need an active WiFi connection . But I can watch it using my data. It is not my phone as I can watch sky go on my tablet through the same WiFi
But doesn’t that exactly prove that it is your phone - or at least how SkyGo responds to your phone?
If it was a NowTV Broadband problem, you wouldn’t be able to get it on your tablet either.
Is there a way you can turn the mobile data side of the phone off, and just try again with the WiFi alone?