04-02-2019 10:52
I have switched to Now for broadband but kept Sky TV. The internet on all devices works fine but the Sky Q box won't connect - it doesn't recognise the password. Any suggestions?
23-06-2020 9:52
Having same problem and tried everything including advanced settings on both the box and the router, but no luck.
23-06-2020 10:44
24-12-2020 11:51
Use the option to connect to a Sky router/broadband, then long press the WPS button on the broadband router. It took 3 attempts (the first time it connected to the router but not the Internet) but then worked.
17-03-2022 11:43
Oh my god. 5 phone calls whilst puppy and toddler doing my head in. And I just tried this and it only worked!!!!! Thank you so much.