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Erin098
Advocate

Set up

Our box is supposed to be installed on the 14 th july but we moved into the house and there is already a box here from previous tenants. Does anyone know if I can contact nowtv to deactivate this box so it’s done quicker

1 Reply
schnapps
Legend 5
Legend 5

Hi @Erin098 

You will still have to wait the scheduled time given (even if there is an existing NOW Hub Router left in the Property by the previous home owner).

You will also have to receive a new supplied Router from NOW.