@Anonymous User
People very rarely go on dedicated one-company forums to say how good things are; those who are happy are a silent majority, while those who are unhappy can skew your perceptions by being the only posts you see here.
The things to watch are problems that go on for weeks, of which there are thankfully few if any here; most initial issues get knocked on the head pretty quickly.
I can’t go with NOW, as they don’t serve my area, and even if they did, don’t do 24/7. But that is something most people don’t need, and for which I pay a premium.
However, I used Sky in the past, which I think is the same service NOW use now, and it was very good.
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
