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Anonymous User
Not applicable

Router has no wireless

I have internet and power but the third green light (wireless) isn’t illuminating and I can no longer connect to wifi! 

have reset many times but doesn’t help! 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

Have you done a factory reset? As reset and factory reset are two separate things.

https://help.nowtv.com/article/improve-broadband-speed

FYI that I do not work for NOW, just a NOW customer trying to help

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Have you done a factory reset? As reset and factory reset are two separate things.

https://help.nowtv.com/article/improve-broadband-speed

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

thank you !! factory reset did it