29-07-2022 8:36
Not that i am aware of. Its been installed a week and a half ish. Had no problems until start if this week either.
29-07-2022 8:46
If it’s been over 10 days then the line should be stable. Have you tried doing a factory reset to the router by holding the reset button for 15 seconds?
Is the internet dropping on both Wi-Fi and Ethernet connections? If it’s just Wi-Fi could be worthwhile splitting the signals. This isn’t a guarantee but something to try and also to say you’ve done this and it still drops.
https://help.nowtv.com/article/improve-broadband-speed
Worth giving the team a call as it’s possible there is a fault somewhere on the line. See link below for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1