Router box says brilliant broadband

[Dclarke412]

Hi there,

I signed up for the super fibre package in my new flat. Activation date isn’t until Tuesday 26th September. My router arrived today and the box says ‘brilliant broadband’ which I know is one of the other (cheaper and slower) packages. Do all the router boxes say this? Or have I accidentally been sent the wrong one?

[RoyB · Accepted solution]

@Dclarke412 

There is only one router that Now supply, for all three of their broadband tiers.

If you find the WiFi range a bit restricted, there is no better Now router to be had, but a Sky SR203, cheaply sourced off eBay, is fully compatible, won’t need reconfiguring, and has much better WiFi.

I’m told…

[Dclarke412]

Thanks!!

[Jayach]

I've never seen a Now router box. but I wonder if brilliant on the box is simply meaning "very good" rather that meaning the ADSL service?

[Jayach]

Found a picture, and yes I don't think it has anything to do with the service you signed up to.

[RoyB]

@Jayach @Dclarke412 

Unless it says ‘Fab Fibre’ as well, on the cardboard box where we can’t see it, I think I’d be worried too 😢

[Jayach]

Personally I don't think whoever decided to have that written on the box, had any idea of the services that Now might be providing.

I wonder what the equivalent Sky router (Sky Q Hub ER115) had written on it?

[Jayach]

It looks like the ER115 had nothing written there. 

But as you (@RoyB ) said earlier, there is only one Now hub supplied at the moment.