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I-need-help1
Newbie

Remove a device

Hi please help some how someone is using my now TV account I've just reset my password and thought it would kick everyone off, it hasn't and I currently can't access my now TV. 

 

What can I do to get this person off my account thanks in advance

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schnapps
Legend 5
Legend 5

Re: Remove a device

Hi @I-need-help1 

 

You also need to do a forced logout on all devices (see link below for further details).

 

https://help.nowtv.com/article/tips-to-help-you-keep-your-account-secure 

 

Plus i would suggest adding a Payment Pin to your account as well.

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