Wondering if anyone can help. We are looking to rejoin NOW for our broadband. During some renovations of the house the box that the router would normally plug into was removed (currently with Virgin). Would this effect rejoining NOW or would an engineer install a new one?
@Skelly Openreach could install a new socket, but there may be a charge.
Perhaps best to speak to the broadband team on the number you can find via the link below.