Hi - I had been a customer for a few years but it has started buffering in last week. I have many other players including amazon, netflix etc with no issues and use multiple devices (roku, ps4, xbox) so know the problem is definitely not at my end. I also work in IT so know how to check my network speed.
I couldn't find any phone number, chats were just being told to reboot my router and then cutting me off. Obviously I'm not going to pay for something that doesn't work so I have had to resort to cancelling my passes. This is the only place I could find to provide any kind of feedback (I thought I might get asked during cancellation after selecting I had a problem but didn't seem to care there either).
