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Anonymous User
Not applicable

Re book engineer

Hi engineer arrived could not do the work need to 're book how do I do it

1 ACCEPTED SOLUTION
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

Hi engineer arrived could not do the work need to 're book how do I do it


Hi @Anonymous User I'll PM you now regarding this ok?

View solution in original post

3 REPLIES 3
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

Hi engineer arrived could not do the work need to 're book how do I do it


Hi @Anonymous User I'll PM you now regarding this ok?

Anonymous User
Not applicable

Had an engineer booked for today but he was unable to do the work. How do I re book an appointment 

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Give the NowTV Broadband Team a phone call (use the telephone number on the link page below).

 

They may not give you the reason for why you didn't get the internet running because they will be relying on the BT Openreach Engineers report,but they should go through what procedure needs to be done next.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1