Hi @Anonymous User
It's a bug in their Technical Checks system, where i had the same message and did flag it up with the nowtv team back in April when i signed up to nowtv fibre.
After a few days going live on your activation date the message will disappear and you will then should be able to undertake a full Technical Check on your line.
The next message that you might encounter during the first couple of days after the activation date under Technical Checks that an Engineer is required (another glitch in the system for certain customers), again ignore the message and still complete the Technical Checks and if your line Download & Upload speeds look fine then don't worry about it and again the Engineers message will disappear in a few days after going live.
Obviously if the line down and up speeds look terrible contact the broadband team for further assistance.
To double check that nowtv are progressing your broadband order go to Orders & Appointments on here and if it's saying they are preparing the order, just sit back and wait for the Hub 2 router delivery which should be dispatched one week before your live activation date.
This is the screen shot of the message that i had under Technical Checks.
