Solved: Re: Post Engineer Visit Broadband Activation - Page 2 - NOW Community

Help

Hi,

An engineer was scheduled today (my line activation day), and I got notification that he had been. I think this was to work on the box in the street. It said he has completed his work hours ago, so does that mean that it can still take up until midnight to go live, or should it have went live after he had finished?

Thank you in advance.

1 ACCEPTED SOLUTION

Hi @AR

For now all you can really do is leave the NOW Router left powered on.

If nothing happens by Midnight, then phone them in the morning (use the telephone number on this link page below).

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

The telephone number from the above link is open from 8am to 8pm each day.

View solution in original post

12 REPLIES 12

Hi everyone, my Internet was activated later that night. Thanks for your help.

Hi @AR

Good to hear 👍.

Thanks for all your advice and for keeping me sane!