29-04-2020 18:09
My ADSL Broadband is on the BT backbone via another ISP.
On Saturday, after period of degrading, d/load speed collapsed to
just 500mbps from my usual 3 megs.
Upload remains at just over 1mb, and hasn't dropped.
Therefore I can no longer enjoy NOWTV.
O/Reach have a policy of no home visits till June 1st at earliest-
this could be extended.
Shame they can't find a way of safe working in customer's homes,
when they can't fix via overhead lines/ junctions.
My current Entertainment Pass therefore is of no use;
would be good if NOWTV could roll my voucher over until my
speed recovers.
Next voucher is loaded and runs from 21st May; if I cancel, would
the upcoming pass be lost I wonder?