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Paul70
Advocate

Poor speed and disconnections

Over recent months, most recently over weekend 28/29 Jan I have been experiencing poor daytime line speeds and regular disconnections. I could sort of understand it if this was evenings when may users, but it usually isn't. On checking the line all is fine, however the activity disrupted activities such as work, Netflix streaming etc. How can one check and resolve an intermittant fault such as this? It is infuriating.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Paul70 

See this thread.

https://community.nowtv.com/t5/Off-Topic-Chat/Terrible-packet-loss/m-p/596118#M21559

FYI that I do not work for NOW, just a NOW customer trying to help