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Anonymous User
Not applicable

‎29-07-2021 20:31

Poor connection only had for 3 weeks!

I've signed up with Nowtv for broadband and calls but the internet keeps dropping out on all our devices. We aren't exactly super users! I download emails on my phone and look at news etc and my children play the odd minecraft game on tablets for an hour, we aren't streaming anything. 

So far I am not at all impressed at having to restart the router everyday. Will be looking to switch ASAP.

0
1 REPLY 1
gavs82008
Legend 5
Legend 5

‎29-07-2021 20:34

@Anonymous User 

Give the broadband team a call in the morning.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help