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Martyn1972
Advocate

Poor Router Coverage

Hi All,

I have had my router from Now installed for over 10 days & the Wifi coverage is not great.  I have placed it in exactly the same location as my previous BT router & am struggling to get a signal in parts of the house, particularly in our office which is causing a headache.  I have done a search in the net & I see others have also had coverage issues.  I have yet to contact Now customer services as I thought I'd post on this forum to see if there may be a quick fix?  I can only assume the Now router is of a lower spec' than my previous BT router? 

Thanks for any advice.

Martyn.

3 Replies
gavs82008
Legend 5
Legend 5

@Martyn1972 

You’re spot on with the assumption that the router from NOW isn’t the best. At best you can split the bands which should improve speed and reliability though.

 https://help.nowtv.com/article/improve-broadband-speed

If you want to stay with NOW you’re best to get a new setup up either extenders or using another router entirely. 

FYI that I do not work for NOW, just a NOW customer trying to help
forestdweller
Scholar

My solution to a similar problems was the Sky SR203 router. Available from a well known auction site from around £10 upwards. No configuration needed - it just works!

Jayach
Elite 2

I'm with @forestdweller,definitely the easiest (and probably cheapest) way to improve the Wi-Fi.