16-05-2022 18:52
When I set up our contract nowTV said that I would be able to keep our previous landline number. However I have since found out that I have been switched to a new phone number. I would like to go back to my previous number but have no way of contacting nowTV to do this. Does anyone have any suggestions?
16-05-2022 19:00
When you signed up - assuming this was online did you:
Enter your phone number into the availability checker
tick the box to say i want to keep my number - and put the number into the little box thats not that easy to spot as well ?
16-05-2022 19:03
I did do it online. I did the first part - but I don't remember putting it in a second time. Is there a way to resolve it?
16-05-2022 19:40
@Anonymous User
Give the broadband team a call to see what can be done.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband Members can call us 8am–8pm, 7 days a week.