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Roberts12
Advocate

Phone line not working

Can anyone help me. My broadband is working fine, but my phone line has stopped working. When I click on check my phone line on the NOW TV website it says my phone line is fine. It definitely isn’t. It was crackly for a couple of days and is now dead. I’ve tried to contact open reach and they say they will only speak to us if we’ve gone through our NOW TV provider, but I can’t work out how I can speak to anyone from NOW TV. Anyone had this problem before?

1 Reply
gavs82008
Legend 5
Legend 5

@Roberts12 

See link for number to call.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help