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Silkyseymour
Occasional Poster

Phone line not working

My landline phone is not working properly.

There is no dialling tone.

So I'm unable to make or receive calls.

 

Help would be appreciated 

 

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4 Replies
schnapps Legend 5
Legend 5

Re: Phone line not working

Hi @Silkyseymour 

 

Suggest you contact live chat, see link below.

 

https://help.nowtv.com/contact-us/managing-my-devices

 

Or if you have a mobile phone, then maybe speak to the NowTV Broadband Team who will check your telephone line.

 

You will find their telephone number by going to My Account (person symbol if using a mobile) and from the option menu select Orders & Appointments and click on the drop down arrow below live date to see the number to call.

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Silkyseymour
Occasional Poster

Re: Phone line not working

My phone line is now working, thanks for your help..

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Marydollard
First Poster

Re: Phone line not working

Phone line not working completely dead 

 

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RoyB Mentor 2
Mentor 2

Re: Phone line not working

@Marydollard 

 

Follow the good advice in @schnapps @post above.


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