26-10-2022 18:47
Our internet has been patchy all day. Now our phone lined is permenantly engaged both for incoming and outgoing calls. Any clues?
26-10-2022 18:57
@Anonymous User
Check your line using the link below. Along with any troubleshooting it provides.
https://help.nowtv.com/article/fix-problems-with-my-phone
Otherwise call the broadband team using the number from the below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
26-10-2022 19:01
Thanks will do. Tech checks says alls ok but it isn’t
26-10-2022 19:04
@Anonymous User
Best to give the team a call as it seems like a fault that can’t be detected by the checker. Good luck bud.