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Mary2
Advocate

Phone has stopped receiving calls

I do not know what has happened. We used to be able to receive calls but at some point recently calls have stooped coming in, they still go out. I do not know exactly when this started.

 

It has something to do with the filters. We have a second filter for a sky box. If i connect the phone directly or to the first filter it works fine, but not the second. I have tried replacing the filters and the problem persists.

 

Have nowtv changed something on their end? Is their a fix for the problem? Any help would be greatly appreciated.

 

1 Reply
gavs82008
Legend 5
Legend 5

@Mary2 

Best to give the broadband team a call to see what the deal is.

Number found in my signature below.

FYI that I do not work for NOW, just a NOW customer trying to help