28-06-2019 14:33
11-07-2019 12:49
@Anonymous User
Do those retries succeed using last number redial, or only by manual redialling?
12-07-2019 15:16
12-07-2019 22:47
Hi @Anonymous User
If your phone keeps a record of the last few numbers dialled, try comparing these with the number that worked.
14-07-2019 8:00
14-07-2019 17:14
@Anonymous User
It will enable you to establish that there really is a problem, and not just the fat fingering I do all the time.
15-07-2019 12:20
15-07-2019 14:54
Hi @Anonymous User
Theres a number Broadband customers can call, which you should have been given when you joined, if you are indeed a broadband customer, and you think that being with NowTV Broadband has affected your POTS service going down the same telephone cable. Which is plausible at least.
But if you don’t have it to hand, then chase your problem down from here:-
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
15-07-2019 14:59
Hi @Anonymous User
Theres a number Broadband customers can call, which you should have been given when you joined, if you are indeed a broadband customer, and you think that being with NowTV Broadband has affected your POTS service going down the same telephone cable. Which is plausible at least.
But if you don’t have it to hand, then chase your problem down from here:-
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.