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DanjYoungman
Advocate

Patchy connection

Hi. For the past couple of weeks my broadband connection has been really patchy, making working from home difficult since Teams calls drop out without warning. 

Anyone know of a reason, fix or phone number I can call? 

2 REPLIES 2
redchiz1
Champion 2

Try 0800 759 1213.

gavs82008
Legend 5
Legend 5

@DanjYoungman 

Try a factory reset to the router indicated in the link below link. Which you can check the status of your line.

https://help.nowtv.com/article/improve-broadband-speed

Otherwise call the broadband team using the number provided by @redchiz1 

FYI that I do not work for NOW, just a NOW customer trying to help