15-05-2020 15:50
Please can someone suggest some router settings for outlook using Windows 10? My new work vpn laptop wont connect at home. Neither having it wired or wireless seems to work. It also connects seemlessly in the office. However my old Windows 8 laptop connects without an issue.
Our IT department are stumped.
15-05-2020 15:54 - edited 15-05-2020 15:55
Hi @Anonymous User
There is a section under the FAQ in this help linked article below about using a VPN when you are at home if you are using the NowTV Broadband service.
Don't know if you have tried this already by going into your Broadband Buddy settings.
https://help.nowtv.com/article/broadband-buddy-troubleshooting
15-05-2020 15:58
I turned the broadband buddy off and it made no difference. Iam also using a Windows 8 laptop at the minute which connects fine with vpn
15-05-2020 16:02 - edited 15-05-2020 16:15
Hi @Anonymous User
Did you follow the instructions under the FAQ on the link "I can't access my works VPN from Home" ?
Edit - Sorry missed the bit about your Windows 8 PC works, so that would suggest there is a setting in Windows 10 that needs adjusting (unfortunately my PC skills are non existent).
Hopefully somebody on the forum will have the answer for you.
15-05-2020 16:03
I will log it on in a bit and follow it through again
15-05-2020 16:23
That worked thanks