Just moved over to Now BB today - everything up and running and service is good. However, when I was connecting the equipment, I noticed that the original 'BT' telephone line coming into the property from outside is very brittle and corroded. Can anyone tell me how to go about getting it replaced, please? Thanks!
What happens when you check your line and also do some additional troubleshooting from the below link?
Call the number from the below link. Who also deals with landline issues.