29-04-2019 15:56
NowTV hub green power, green wireless but orange internet. Any ideas?
29-04-2019 16:18
Hi @Anonymous User
I am assuming your NowTV Broadband is already active previously and you are not waiting for the scheduled live activation switch over date to NowTV ?
Also assuming you have tried a soft reboot or factory reset on the Hub Router by holding the reset button on the back of the router for about 10 to 15 secs and made sure the cable between the router and BT socket is connected properly.
Then the orange middle light usually means the internet is down and you need further assistance from the NowTV Broadband Team.
You will find their telephone number under My Account > Orders & Appointments section (click on any of the drop down arrows to reveal the phone number to call).
09-02-2020 14:40
Theres no phone number anywhere internets down and the website is a pile of sh"t!!!!!
23-04-2020 9:51
03303323050 this is the number I use the website is balls.
23-04-2020 10:01
I called 0800 7591177
23-04-2020 11:51
0800 579 11177. Wount make any difference you'll get a message saying that they have problems with their fibre broadband and their technical team will get to fixing it after their tea and biscuits. And if you get thru to someone they'll say the same
23-04-2020 11:56
I called as soon as it opened at 8am and I didn't wait, it's a free call and just put your speaker on and leave it hold until you speak to someone just in case it's not part of the bigger outage and they need to look in to it?
23-04-2020 12:04
Mine I back up and running here in Belfast.
23-04-2020 12:19