cancel
Showing results for 
Search instead for 
Did you mean: 
LandLine1
Advocate

Number does not exist

Hello, I have a number that does not exist when called from my Now TV landline yet is reachable from another landline service and by mobile. All other landline numbers are fine and my line check was OK. Does anyone know how to report the fault to get it checked. Thankyou.

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@LandLine1 

You need to call the broadband team using the number from the below link.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Jayach
Elite 3

The fault might actually be with the other end (i.e. with the other person's service).

Did either you or the other person port your/their number recently?