cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Now twice a week broadband messes up

It used to be on a friday that broadband would restart every week taking 10 minutes for the middle light to turn green from red, now it happens every wednesday to??? I am seriously fed up with this as it does it while watching prime time

 

What's the chances of getting through on the phone

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

High, but be patient. If you use an associated landline, the call to the NowTV Broadband team is free.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.