01-05-2019 19:32
Good evening,
can you please help me out with a very annoying issue. I can’t install the now tv android app on my Huawei tablet because of an error message saying “the app is not available in your country “ .
Is not normal to pay for a service and not being able to use it.
thank you
01-05-2019 23:42 - edited 01-05-2019 23:47
Are you with Vodaphone by any chance? This has been happening a lot.
But whether you are with them or not, the official advice is:-
Assuming you are in the UK (!) switch your router off for five minutes, and then switch it on again.
This should give you a new IP address, which NowTV will hopefully recognise as being in the UK.
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Note that the five minutes may be specific to NOWTV broadband; for other ISPs it may be longer, half an hour or more.
Maybe switch you router off when you go to sleep, switch it on again in the morning?