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Anonymous User
Not applicable

Now TV App on Samsung Smart TV

I have only two devices on my now tv app and have not changed the bedroom tv since I got it. It keeps saying reached maximum devices allowed even though the bedroom tv is on the list of devices and I haven’t ever removed it??

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User

There was a bug on the latest software update with Samsung smart Tv's where the nowtv software thinks you have added extra devices to your account.

Go to nowtv live chat explain to them what's happened and ask them to reset your devices on your account.

Here's a link below for nowtv live chat.

https://help.nowtv.com/contact-us/managing-my-devices