Our experience is that the Now and Sky hubs are poorly designed physically
They are trying to replicate the physical look of Sky TV set-top-boxes
The antennas are pointing to the roof not into the property because they are flat lying routers - they dont stand upright like some others.
Since using Mesh WiFi (BT Whole Home WiFi) the issue of poor speeds and dropping has gone away.
Now/Sky hubs are the worst for Wifi. They are cheap as chips.
Either invest in a Mesh Wifi system, or switch from Now/Sky. ISP routers are never the best, but there are better solutions and ISPs out there.
@Bloke33 not tried that to be honest
I use seperate device(s) for WiFi so that I dont have to worry about differences in coverage every time I switch broadband. I just use the ISP router for the VDSL, then I dont have to worry about different WiFi coverages from different ISP routers. I also dont have to mess around switching SSIDs around
SSID stands for Service Set Identifier
Actually just means the WiFi name in this case. When changing ISP some people ( me for ex ) when they receive their new router from their new ISP go into the settings and change the WiFi settings do the WiFi name and password are the same as the previous router avoiding resetting WiFi settings on the myriad WiFi devices operating in their home.
Alternatively some peeps have a WiFi router that they use which they plug into the lan ports on the router supplied by their ISP thus avoiding the necessity to change ssid or WiFi password on a router reach time they switch ISP.