12-05-2018 20:22
12-05-2018 22:49
Hi @Anonymous User
I am assuming you have pressed the reset button on the back of the router to see if there is any improvement on your hub wifi signal ?
If you go to My Account > My Package (under moving home) there should be a telephone number for the broadband team and ask them to transfer you to the relevant broadband dept.
14-05-2018 11:49
or you could be helpfull and send him the phone number as he may have difficulty as his internet isnt working correctly. why does nowtv do customer service?