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Rueful_user
Newbie

Nothing works

Utterly useless. Terrible WiFi strength/signal, can't use it to watch TV or stream on mobile. No help online, Live Chat doesnt work. Farce.

Now TV signal checker tells me everything is ok.

Make this better? give me a number to call or tell me how to cancel.
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2 Replies
schnapps Legend 5
Legend 5

Re: Nothing works

Hi @Rueful_user

 

I am assuming you have pressed the reset button on the back of the router to see if there is any improvement on your hub wifi signal ?

 

If you go to My Account > My Package (under moving home) there should be a telephone number for the broadband team and ask them to transfer you to the relevant broadband dept.

 

 

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numptysnowtv
Scholar

Re: Nothing works

or you could be helpfull and send him the phone number as he may have difficulty as his internet isnt working correctly. why does nowtv do customer service?

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