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JohnMcD
Advocate

Not getting the speed I was promised

I have started an account on the basis that I would get 76Mb/s. I did get 76 for the first couple of weeks but now I rarely get more than 25 ands often less than 10. 

Any Ideas?

1 Reply
allanc
Scholar 3

@JohnMcD 

 

Assuming Now routers are the same as Sky can you post your router stats. Also be aware that if you test via wifi on 3rd party speed test sites you speeds will be slower

 

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014