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Anonymous User
Not applicable

‎26-10-2022 8:20

North Wales no Internet

Anyone else in North Wales with no Internet? Any update from Now?

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8 REPLIES 8
redchiz1
Champion 2

‎26-10-2022 10:38

Nothing posted on the main web page. Have you been in touch directly? Call 0330 041 2518.

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Anonymous User
Not applicable

‎26-10-2022 10:51

Yes I have the issue in Ruthin 

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Anonymous User
Not applicable

‎26-10-2022 12:37

In response to Anonymous User's comment

Yep, me too.. at least I am not the only one. 

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redchiz1
Champion 2

‎26-10-2022 10:59

Try "Check my line" here. 

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Anonymous User
Not applicable

‎26-10-2022 12:38

In response to redchiz1's comment

Thanks  it just says tv is okay.. I don't have now tv! 

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gavs82008
Legend 5
Legend 5

‎26-10-2022 16:32

@Anonymous User @Anonymous User 

Have you called the number provided by @redchiz1 ?

FYI that I do not work for NOW, just a NOW customer trying to help
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Anonymous User
Not applicable

‎26-10-2022 17:28

In response to gavs82008's comment
  • Yea and it tell me that they know there is an issue in north wales with calls and broadband
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gavs82008
Legend 5
Legend 5

‎26-10-2022 18:28

In response to Anonymous User's comment

@Anonymous User 

Hate to say adding posts to the forum about broadband being down won’t get noticed by the support team. You need keep calling the team until you come to a resolution.

FYI that I do not work for NOW, just a NOW customer trying to help
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