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Anonymous User
Not applicable

No sound on video calls

Hi

I teach on the internet, but none of my students can hear me. This has only started since I switched to now broadband. I've tried both the desktop and the laptop, nothing neither work. All tests come back saying everything is working fine. Permissions are fine. It is extremely frustrating and I've no idea what to do?

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

Give the Now Broadband team a ring and ask them.

 

“NOW Broadband customers can get in touch anytime between 8am–11pm.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.