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Lucy3
Advocate

No internet

I have a red light on my internet hub, I have done a check online and it states error. Who can I call 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Lucy3 

Have you done a reboot or factory reset to the router?

https://help.nowtv.com/article/improve-broadband-speed

The broadband team number is in the link below. However the lines are only operated 8am to 8pm.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help