28-09-2022 9:18
Over night my internet has disappeared, How do I report a fault? Ive gone through the online processes but it doesn't find my router at all and just says the TV is OK. I have rebooted the router but no joy, I suspect it is an open reach issue which is why I would like to report it as an issue. Any help very much appreciated.
Solved! Go to Solution.
28-09-2022 10:40
@Anonymous User
FWIW, my BT FTTP is OK here, just outside Dorchester.
28-09-2022 9:39
28-09-2022 9:42
@Anonymous User
Give the team a call to see what's going on, number in below link.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
28-09-2022 13:49
Thanks for this, I was able to contact them and it has finally come back up.
28-09-2022 10:40
@Anonymous User
FWIW, my BT FTTP is OK here, just outside Dorchester.