19-02-2022 14:59
Mine was down in Harrogate HG1 4** for about an hour(ish). After 1 false start, it would appear to be back now.
I hope it stays up!
Just to help those who are suffering outages still, if your mobile can be swiftly setup as a mobile hotspot, then that might give you some connectivity back to the internet.
19-02-2022 15:34
@Anonymous User @Anonymous User
Give the broadband team a call using the number in my signature below.
19-02-2022 16:53
internet is down again.
but once I rang the 0800 number they told me they already knew there was an outage in my area.
so we'll just sit tight.
19-02-2022 17:34
It’s gone down again @ 16:43
INC2143418
23-02-2022 14:47 - edited 23-02-2022 14:50
In total, downtime arising from this incident (and the two previous incidents earlier that day from 12:42 onwards) amounted to 9 hours 1 minute & 50 seconds (thanks to SamKnows WhiteBox for the stats) & normal service resumed at 06:25 on Sunday morning. A polite complaint was rewarded with £10 credit against next month’s bill.