01-05-2019 18:07
Please help, new setup. Internet light won’t light up on hub2. Have followed technical help but is not sorting it?
01-05-2019 18:46
Hi @Anonymous User
is today the 1st of April you live switch on broadband date or your NowTV Hub router was previously working and you lost the internet since today ?
If you live activation date is planned for today, then your broadband could go live anytime up until Midnight tonight.
Should you have lost the internet from a previously working Hub Router, then double check the wiring between the telephone socket and Router and perhaps try a factory reset on the router by holding the reset button on the back of the Router for about 10 secs.
Otherwise give the NowTV Broadband Team a call, where you will find their telephone number under My Account > Orders & Appointments (click the drop down arrow to reveal the telephone number).