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Mcrowe
First Poster

Re: No internet light

Same problem here, can someone fix it?

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Nees
Occasional Poster

Re: No internet light

Hello, the Engineer had to come out for me, but basically there was a double filter in my socket hence why it wasn’t working, but I would not of known that. So do check your sockets, open it up and put the adsl line directly in.
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ukbobboy
Expert 3

Re: No internet light

@Nees 

 

Hi Nees

 

Can you say, how did a second ADSL filter get installed in your telephone socket?

 

Sorry to ask but it seems somewhat of a strange thing to happen.

 

 

UK Bob

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Nees
Occasional Poster

Re: No internet light

Hi,

I am not sure, it was odd, but the engineer opened the socket there was a filter inside plus I had the one that came with order. Essentially they said it has to go straight into the socket, so if you are able to, make sure you check that first and see if it then works as mine worked straight away after that.

Nees
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ukbobboy
Expert 3

Re: No internet light

@Nees 

 

Cheers Nees

 

I have had to cover off my telephone connection socket a few times and, as far as I can see, there's nothing there that should not be.

 

However, I do see that removing telephone connection covers is not something most people would do, or want to do.

 

Still, having a pre-installed ADSL filter will probably be a normal thing to have in the near future.

 

 

UK Bob

 

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