cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Observer

Re: No internet light

Same problem here, can someone fix it?

0 Thanks
Reply
Highlighted
Advocate

Re: No internet light

Hello, the Engineer had to come out for me, but basically there was a double filter in my socket hence why it wasn’t working, but I would not of known that. So do check your sockets, open it up and put the adsl line directly in.
0 Thanks
Reply
Highlighted
Champion 2

Re: No internet light

@Nees 

 

Hi Nees

 

Can you say, how did a second ADSL filter get installed in your telephone socket?

 

Sorry to ask but it seems somewhat of a strange thing to happen.

 

 

UK Bob

0 Thanks
Reply
Highlighted
Advocate

Re: No internet light

Hi,

I am not sure, it was odd, but the engineer opened the socket there was a filter inside plus I had the one that came with order. Essentially they said it has to go straight into the socket, so if you are able to, make sure you check that first and see if it then works as mine worked straight away after that.

Nees
0 Thanks
Reply
Highlighted
Champion 2

Re: No internet light

@Nees 

 

Cheers Nees

 

I have had to cover off my telephone connection socket a few times and, as far as I can see, there's nothing there that should not be.

 

However, I do see that removing telephone connection covers is not something most people would do, or want to do.

 

Still, having a pre-installed ADSL filter will probably be a normal thing to have in the near future.

 

 

UK Bob

 

0 Thanks
Reply
Highlighted
Observer

Re: No internet light

Did they explain what was wrong with it or what had to be down? And did it cost to get him out?

0 Thanks
Reply
Highlighted
Advocate

Re: No internet light

Hello- in the end it was just because there was a double filter. There was one inside the socket when they opened it up! and no there was no charge for them to come out.
0 Thanks
Reply