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Newbie

No internet connection

Internet just gone off! Reset router, turned it off etc but getting nothing. And I can't find anything on the site to help me report it or even a phone number to call 

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Legend 5
Legend 5

Re: No internet connection

Hi @Rach191 

 

If pressing in the rest button on the back of your Router for about 10 seconds doesn't make a difference then get in touch with the NowTV Broadband Team.

 

There is a few places under My Account to find the telephone number, but to save time open the link below (make sure you are signed in with your Broadband login details) and a number highlighted in green should appear on your screen.

 

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup 

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Newbie

Re: No internet connection

If you live in Central London there has been no internet for over 15 hours. I have lost min. £5000 in business today. No action to advise - how long. Join me and change provider !!!!!

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Newbie

Re: No internet connection

It was the builders at bottom of street, they'd hit a cable lol 

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