06-08-2018 8:47
Hi all,
We've had NowTV Broadband for about 3 weeks now in our new place and for 2 of us we always have the 'Ready to connect when network quality improves' warning when we connect to the WiFi on our phones (Samsung S8+ and Samsung S9+). We have full bars so shouldn't be a case of weak signal.
Could this be to do with the hub or a device issue? Have tried changing the IP to static which didn't work either. Any advice much appreciated as I'm currently eating into my data plan. 😞
Cheers!
06-08-2018 11:15
@Anonymous User wrote:
Hi all,
We've had NowTV Broadband for about 3 weeks now in our new place and for 2 of us we always have the 'Ready to connect when network quality improves' warning when we connect to the WiFi on our phones (Samsung S8+ and Samsung S9+). We have full bars so shouldn't be a case of weak signal.
Could this be to do with the hub or a device issue? Have tried changing the IP to static which didn't work either. Any advice much appreciated as I'm currently eating into my data plan. 😞
Cheers!
Hi @Anonymous User Are you using the 2.4Ghz signal or the 5Ghz? Also, you may want to try changing channels as if you are in a busy area there will be some sort of congestion on the default channel. Please let me know if you see any improvements and if you don't we can keep trying 🙂