cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Advocate

No incoming ringing on phone

Due to numerous faults with very loud static making phone calls impossible to hear and now tv broadband router resetting every 10 minutes a bt open reach engineer arrived to address the problem , after many hours of repairing fault in junction box on street and replacing line from telegraph pole to house and rewiring socket everything was working fine (so I presumed) , but unfortunately for me , I have a problem that I can make phone calls but all incoming calls don't activate the phone to ring , have been told by a friend (painter and decorator) that a faulty card in junction box will be the culprit , hope now tv will compensate for months of dreadful service

Labels (1)
0 Thanks
Reply
2 Replies
Highlighted
Advocate

Re: No incoming ringing on phone

Phone not ringing. 1471 showing call as missed call. Have tried plugging in another phone, also plugging direct into wall socket without splicer, still no ringing. Missing important calls.

New number allocated when I switched to NOW on 24th June. Has been working.

0 Thanks
Reply
Highlighted
Legend 5
Legend 5

Re: No incoming ringing on phone

@MeggyG 

 

We are all just customers like you here, so all we can do is sympathise.

 

But ring the number you were given by NowTV for Broadband support, and you will get action.

The number of times NowTV broadband customers are left with no landline, or no dial tone, or no ringing, is shocking, though.

 

Don't OpenReach test these things before they leave, or before they sign off on a new line?


If my posting answered your question, please click ‘Accept Answer’
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply